Newchapters Fostercare Team

Meet the New Chapters Family

New Chapters Fostercare is a Shropshire based agency, registered in 2015, that provides a true local family feel. Everything we do is aimed at improving children’s physical and emotional wellbeing. What matters most is making sure that our work is really effective and changes children’s lives for the better.

Our first priority is always to the child or young person. Our agency endeavours to help every young person develop to their full potential, regardless of their previous life experiences. We do this by offering a service that provides an extensive range of foster care placements, safe environments for children to flourish, where they have the opportunity to express their wishes and feelings and where they are listened to and have their views respected.

New Chapters Fostercare comprises three directors, Craig Walton (Registered Manager), Rosie Cavalot (Head of Therapy) and Martin George (Responsible Individual), all of whom have significant experience in foster care sector. They are responsible for the governance of the agency.

NCF square 1920x1920 photos - NCF Badge

Craig Walton - Director & Registered Manager

“Having worked in child protection and in foster care for a numbers of years I have seen first-hand how quality care can move children on to recovery and help them sustain positive relationships in all areas of their lives. Recruiting and supporting foster carers, with the skills and attributes to provide this quality care, is really motivational and an area of work which brings immense satisfaction.”


Martin George - Director & Responsible Individual

“I am a self-motivated and dynamic social work senior manager, with several years frontline operational experience in children’s social care, supported by a comprehensive knowledge of the residential childcare sector.

I am a believer that looked after children deserve the adults responsible for their care are trustworthy, respectful and understand how to respond to their individual needs.

We are committed to establishing a fostering agency that is genuinely therapeutic and focused on the benefits that a safe and stable family environment can provide. Our shared skills, experience and passion is the foundation on which we aim to build the best possible fostering agency where carers and staff feel valued and children are allowed to be children.”


Rosie Cavalot - Director & Head of Therapy

“I believe that, when offered the right environment and right level of support, any child or young person has the potential to thrive and achieve their own goals. I have worked with children and young people of all ages for over ten years, including work in a nursery setting, a residential school, as a family support worker for fostering families and more recently as a counsellor for young people in a charitable organisation. I am excited about the potential for New Chapters Fostercare as I strongly believe in the ethos we have as an agency.

I have a proven track record in the field and have worked in the private sector for a number of years. I supported my last agency to obtain an ‘outstanding’ Ofsted rating and have significant experience in developing a therapeutically minded family support service.”


Sara Dowding - Senior Practitioner

“As a qualified Social worker I have worked within residential services for children and young people, in the Shropshire area, pre and post qualifying, before moving to a children and families social work team in Shrewsbury.

My first post in fostering was as a Supervising Social Worker where I provided support to foster carers and their families. During this time I also served as a fostering panel member for the Local Authority.

Having moved on to an independent fostering agency I continued as a Supervising Social Worker and then as Senior Practitioner, deputising for the Registered Manager, supervising Family Support Workers and Social Workers within the team and served as a fostering panel member for a further five years.”


Sarah Richards – Family Support Worker

“I began working for New Chapters Fostercare in April 2016. Although this is my first time working in the fostering field I brought with me many transferable skills from my previous experience. My background is in youth work and post 16 learning support. I have over 10 years’ experience both club based and detached youth work and 7 years’ experience of working with SEN and difficult to engage 16 to 19 yr. olds in a further education setting.

In my role as FSW I carry out consultations with young people and organise activities. Young people are referred to me when they need a little extra support, this can be in a variety of areas. I always try to tailor my involvement to meet their individual needs.

Another important aspect of my role is welcoming young people into the New Chapters family. This initial welcome visit followed by a ‘getting to know you session’ sets the tone for the young person’s experience with New Chapters and communicates to them that they matter, they will be accepted and supported on their journey towards adulthood and independence.”

Emma Bello

Emma Bello – Office Manager

“I have experience of working within and managing various office environments from mental health crisis teams in central London, to older people’s services in rural Shropshire. I have also taken time out of the workplace to be at stay-at-home Mum to my four children.

I came to work with New Chapters Fostercare because I have a heart for children and people and believe that every child has the right to a family life where they can be nurtured and given the chance to flourish. New Chapters Fostercare have that heart too. Together, as a team, we work with compassion, diligence and dedication to ensure that children are given the best start in life and that the remarkable foster carers we work with are supported in their role.

My role is to facilitate the smooth running of the office and to support the staff and carer team.”

Bina Chhiber

Bina Chhiber – Administrator

“As a member of the New Chapters family, and a mum of two myself, I am enthusiastic about supporting foster carers who are making a real difference in children’s lives.

New Chapters put the needs of a child at the heart of delivery and I love being part of that. I’m passionate about using my skills and knowledge where I can make a difference.

Working at New Chapters affords me that opportunity as we all share the ethos of putting children first. With my Project Management background, I assist the team to work smarter and more effectively. Being one of the central points of contact at the office I hope to be of help in any way I can.”


Andrea Southall – Supervising Social Worker

“I qualified as a social worker in 2012 having spent the majority of my previous working career in banking. My decision to change my career path was something I had considered for a while but due to personal commitments was unable to fulfil until this time.

I have worked as a supervising social worker for 2 IFA’s now and enjoy the opportunity of meeting and supporting committed foster carers and helping the young people placed with them develop their full potential.”

Claire Upcott

Claire Upcott – Supervising Social Worker

“I qualified as a social worker in 2010 and have spent majority of my social work career working as a children’s social worker. I am passionate about supporting children and young people with ensuring that they have every opportunity available to them to enable them to achieve their goals and aspirations.

With the ever changing systems that children in care are exposed to they require someone fighting their corner to give them a chance of having a family life. In my role as a supervising social worker I can support our foster carers with providing this to our children.”

NCF square 1920x1920 photos - PLACEHOLDER - offset

Pat and Mike Foster Carers

“We became foster carers eight years ago, when our own children had grown up and were leaving us with an empty nest. It has been both a challenging and rewarding experience, there is never a dull minute in our house and we always have something to talk about.

After six years of fostering teenage boys, we are now fostering a twelve year-old girl, she arrived two years ago and was in a really bad place emotionally, but with time and commitment she is slowly rebuilding her trust in people. To see her today is truly the most rewarding feeling you could imagine.

“When you join new Chapters Fostercare you will be allocated an experienced foster carer as a mentor who will help you through the process and make it less scary. We can honestly say foster caring is life changing and it has made us into the people we want to be.

If you feel that you could offer a child a secure and safe place where they can express themselves without judgement then please contact the team at New Chapters Fostercare for a friendly, informal chat.”